Shipping
SKINLESS STUDIO ships worldwide from Berlin, Germany.
You'll receive a confirmation email after ordering, and a tracking code. Please allow processing time of up to 5 days.
Estimated delivery from dispatch:
Germany — 1–4 working days
Europe (excl. UK & CH) — 3–5 working days
Europe (extended: Norway, Turkey, Serbia, Ukraine etc.) — 4–7 working days
UK & Switzerland — 4–7 working days
USA & Canada — 4–7 working days
Asia — 4–7 working days
Australia & New Zealand — 4–7 working days
Rest of the world — contact us
Customs
Orders outside the EU may be subject to customs duties—monitor your tracking and respond promptly. US customers: federal regulation now applies customs fees up to 30% of item value, payable upon delivery. Learn more.
Returns
Every bag is made by hand and one of a kind. Please consider your purchase mindfully. Due to the nature of these pieces, we do not accept returns unless an error on our part has occurred. Contact us at skinless.studio@gmail.com within 14 days.
Return shipping is the customer's responsibility.
Repair
We stand behind what we make. If your piece needs attention, reach out at skinless.studio@gmail.com. Cover shipping both ways and we'll take care of it.